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USAF 8-Step Problem Solving Process - Air University, 8step problem solving techniques

8step problem solving techniques

UK Lean Summit 2018 takes place at the MacDonald Hotel, Manchester on 18th & 19th April. There are pre-Summit Masterclasses 17th April and a visit to Toyota's engine plant with Jim Womack and Dan Jones on 20th April. Book at: http:///leansummit2018

First, approach the problem with the expectant attitude that there is a logical practical solution just waiting to be found. Be relaxed, calm, confident and clear in your mind.

8 D is short for Eight Disciplines which oOriginated from the Ford TOPS (Team Oriented Problem Solving) program. (First published approximately 1987)
D#1 – Establish the Team
D#2 – Describe the problem.
D#3 – Develop an Interim Containment Action
D#4 – Define / Verify Root Cause
D#5 – Choose / Verify Permanent Corrective Action
D#6 – Implement / Validate Permanent Corrective Action
D#7 – Prevent Recurrence
D#8 – Recognize the Team

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Note: These 8 problem solving steps are not the only way to approach problems. However, the vast majority of problem solving will have some, if not all of these steps. This process has two parts.

Step 3: Problem Definition consists of first using divergence to convert the key facts the group selected into a wide variety of creative “how might we?” challenges, and then selecting one (or a few) which seem most advantageous to solve. This step is about making sure the group is asking the right questions and that it comes up with the best definitions of the problem.

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Many disciplines are typically involved in the "8Ds" methodology. The tools used can be found in textbooks and reference materials used by quality assurance professionals. For example, an "Is/Is Not" worksheet is a common tool employed at D2, and Ishikawa, or "fishbone," diagrams and "5-why analysis" are common tools employed at step D4. In the late 1990s, Ford developed a revised version of the 8D process that they call "Global 8D" (G8D), which is the current global standard for Ford and many other companies in the automotive supply chain. The major revisions to the process are as follows:

The eight steps to practical problem solving also include the Plan, Do, Check and Act (PDCA) cycle. Steps one through five are the planning process. The doing is found in step six. Step seven is the checking . Step eight involves acting out the results of the new standard.

  1. Define the problem
  2. Determine goals/objectives
  3. Generate an array of alternative solutions
  4. Evaluate the possible consequences of each solution
  5. Use this analysis to choose one or more courses of action
  6. Plan the implementation
  7. Implement with full commitment
  8. Adapt as needed based on incoming data

This 2-day workshop has been designed to emphasize a critical role that the scientific method of PDCA plays in helping organizations successfully implement their strategies, create the environment for continuous improvement and develop people enabling them to solve increasingly complex problems.

 · There is a simple eight step method for systematic problem solving. By solving problems in an orderly way, you can dramatically increase the power of your


8step problem solving techniques

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8 step problem solving techniques
8 step problem solving techniques

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