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Problem Solving Steps & Process - Learning Resources | ASQ, It problem solving steps

It problem solving steps

Preschool children learn best from the everyday experience solving problems which are meaningful to them. As a teacher, it is helpful to observe those moments when children have problems and help them think about ways to solve their own problems. Anticipate problems before they escalate and help children identify possible solutions.

Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful techniques at this stage include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes.

A fundamental part of every manager's role is finding ways to solve them. So, being a confident problem solver is really important to your success. Much of that confidence comes from having a good process to use when approaching a problem. With one, you can solve problems quickly and effectively. Without one, your solutions may be ineffective, or you'll get stuck and do nothing, with sometimes painful consequences.

Here is a five-stage model that most students can easily memorize and put into action and which has direct applications to many areas of the curriculum as well as everyday life:

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Note: These 8 problem solving steps are not the only way to approach problems. However, the vast majority of problem solving will have some, if not all of these steps. This process has two parts.

An alternative to PDCA, the 5 step approach is a simpler alternative, which may help a team quickly understand and try new ideas to resolve the problem at hand.

Excerpted from Grace L. Duffy’s Modular Kaizen: Continuous and Breakthrough Improvement , ASQ Quality Press, 2014, pages 119-120.

Problem solving is used when products or processes fail, so corrective action can be taken to prevent further failures . It can also be applied to a product or process prior to an actual fail event, ., when a potential problem can be predicted and analyzed, and mitigation applied so the problem never actually occurs. Techniques such as Failure Mode Effects Analysis can be used to proactively reduce the likelihood of problems occurring.

How can I guarantee it will work? I've personally used these five steps for almost 15 years, and I’ve been teaching structured problem solving for a long time.

Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems. Some of the problem-solving techniques developed ...

The six steps of problem solving involve problem definition, problem analysis, developing possible solutions, selecting a solution, implementing the solution and evaluating the outcome. Problem solving models are used to address issues that occur each day within the environment. Problems may be issue based or technical. Therefore, it is imperative to use a structured, systematic approach to find solutions to a problem.


Trek to Teach is a nonprofit organization that sends fluent English speakers to teach in Nepal near the Himalayas. In addition to teaching, Trek to Teach strengthens local communities by helping schools build infrastructure, paint their classrooms, and find furniture.


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it problem solving steps
it problem solving steps

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